Our Team

We were looking for an internet-based program that would allow us to replace several spreadsheet we were using to conduct monthly apparatus inspections. We looked at a couple vendors and chose PSTrax based on the price and the product's functionality, and we are very happy we did. The staff from the beginning has been supportive and accommodating, continually checking in with us as they built out our requirements to make sure we were getting what we needed. The end product exceeded our expectations. We use PSTrax now to not only complete our monthly inspections, but to track annual gear inspections, SCBA inspections, flow testing, hydro testing, gear inventory, return to service checklists and to send alerts for issues that come up. PSTrax has given us that one place to do all of these things and the members can do it all on their phones. As for the customer service, it is fantastic - to the point where I was called back by a representative from the company who was still at the hospital just after his baby was born. I would recommend this product to anyone who is looking to consolidate their tracking needs into one easy to use application.

Eric Forand, Deputy Chief
Bristol Fire Department (VT)

The biggest benefit to me is the communication between shifts. Information gets relayed to everybody. The guys just log in on their phone or tablet and see what happened last shift. If something got taken out of service or if equipment was moved around, everyone knows about it.

Peter McElvaney, Captain
Boulder Rural Fire Protection District (CO)

We just provided the paper logs we were using for our checks and they digitized everything for us. We started using it with virtually no training or ramp-up time. Everybody now knows what to check and when to check it, so nothing gets missed.

Brad Krehbiel, Firefighter
Evans Fire Protection District (CO)

PSTrax has been a game changer! No more paper getting lost or chasing down emails from months ago. It's now all in one place only a click away! Tracking all of our equipment and PPC [PPE] means no more missed inspections and everyone knows where everything is at any given time. We love it - it has beaten all of our expectations.

Simon Scholtyssek, Brigade Captain
Seaford Country Fire Service (AUS)

Our department has been using PSTrax since 2016. We utilize the program for logging apparatus daily and monthly checks, tracking medication expiration dates, ordering station supplies, and completing building maintenance. This has improved management oversight of our apparatus and equipment readiness without a pile of paperwork to review every month. Now our folks see issues being recorded, communicated, and corrected in a timely manner. Prior to PSTrax, issues were falling through the cracks of the paperwork process. More importantly is the quick response from the service team. All of our emails and questions are handled right away, which makes my job managing the program painless.

Jason Rogers, Lieutenant
Louisville Fire Department (CO)

We were looking for a solution that could get our apparatus checks on an electronic program where we didn’t have to prints stacks of paper every month and then find a place to store them. We searched and received demos from multiple companies and found PSTrax to be best suited for us. We complete daily, weekly, and monthly checks on our apparatus that the firefighters can now easily check off by utilizing our iPad or their own phones. It is very quick and easy to make updates or changes whenever they need to be made. The PPE & SCBA modules make it easy to track expirations and hydro dates. I would recommend this product to any agency looking to streamline their operation and make things more efficient for the firefighters that use the program.

Jeremy Stocker, Assistant Chief
Snohomish County Fire District #22 (WA)

Even our most 'computer challenged' firefighters admitted to it being easier and more efficient than they expected. I'm pleased with our transition into the program and appreciate the customer service we have received.

Tracy Kenny, Fire Chief
Broadview Fire Department (IL)

PSTrax allows us to do a fabulous follow-up on every single thing that we do. We are true fans - it's affordable, it's easy, and I appreciate this company's support of our fire department.

Fred Windisch, Fire Chief
Ponderosa Fire Department (TX)

The Narcotics module has been a pleasant addition to our department’s inventory processes. The programmers at PSTrax worked with our paper inventory version to easily adapt them to our EMS system’s DEA requirements for accountability of narcotics on both the ambulances and ALS engines. The information can be accessed easily through both mobile and desktop devices and the reports represent the inventories in an easy-to-read, easy-to-understand format.

Larry Deguisne, EMS Coordinator
Romeoville Fire Department (IL)

There's no doubt in my mind it's made a difference in how our apparatus are being checked. It's really holding people accountable. Not only are we doing better checks on our apparatus, now we're using it for medical inventories. Everything we're doing in our fire department is tracked appropriately.

Pat Wilson, Fire Chief
Coweta County Fire Rescue District (GA)

I was looking for a program that would reduce redundancies during truck checks and let the crews better maintain their trucks and equipment. What I really like about PSTrax is that you can completely customize the program so that it fits the needs of the department and the crews.

Mark Ertle, Battalion Chief
Downers Grove Fire Department (IL)

Your team has put together something that's really special. My crew is taking to it and it's super intuitive. The roll-out has been easy and we appreciate the service you all have provided.

Alan Benson, Fire Chief
The Woodlands Fire Department (TX)

The Narcotics module has allowed accurate, reliable and accessible tracking of controlled substance inventories within our department. The customization that is offered to Administrators is key to the successfully transition to electronic form. When narcotics shortages occur, having the ability to quickly change the inventories - whether from mobile or desktop - is vital. PSTrax has absolutely delivered on this module.

Matt Osborn, Engineer
Castle Rock Fire & Rescue (CO)

The whole roll-out has been extremely smooth. The build process was very easy and we got the final product ahead of the agreed upon schedule. The build team put together a very accurate set of vehicle and EMS checks based on the information we sent over. After we had received the final version, the PSTrax team was very good about making the few corrections needed and was very willing to train me to make my own changes in the program. This has allowed us to fine-tune PSTrax to match our needs perfectly. The feedback I am getting from our personnel is that the program is very easy to learn and use. This is consistent on the front-end and the back-end of your product.

Mike Thomas, EMS Division Chief
Fremont Fire Department (CA)

I calculated the cost of our paper systems and PSTrax is far less money than what we already spend on paper, copier supplies, and storage. Not to mention the time it has saved us in redundant checks and chasing maintenance items. To me it's a no-brainer.

Richard Batzel, Lieutenant
Chesapeake Fire Department (VA)

PSTrax allows you to do all the daily, weekly, monthly, PMs, pumps, PPE, SCBAs, and aerial [checks]...and you can get it on your mobile device. It's a really cool system.

Brian Brown, Fleet Services Chief
South Metro Fire Rescue (CO)

I have searched high and low for the best PPE inventory management system and finally found it in PSTrax. The PSTrax PPE database allows me to keep the personnel of my department updated on NFPA 1851. Thank you PSTrax for making my job easier.

Craig Peltier, Captain
Vernon Fire Department (CA)

I’d seen the price tags of many software programs out there and when I saw PSTrax, I was worried it wouldn’t fit within our budget. But we were really surprised at how reasonable the price was compared with other programs we'd been quoted before.

Doug Yurecko, Chief
Waynesville Rural Fire Protection District (MO)