A "SPECIALTY SOFTWARE" COMPANY.

750+

We serve more than 750 Fire-EMS agencies – from single station volunteers to career agencies with 100+ stations.

98.5%

We provide a best-in-class solution and top notch customer service – that’s why we have a 98.5% customer retention rate.


Privately Owned

We are a private company (refreshing!) that answers to our customers, not to VC firms or shareholders.

Fire-EMS Focused

We maintain a laser focus and it's why we're what you would call the "best tool for the job".

Built In Colorado

We are headquartered in Littleton, Colorado and have a dedicated crew of 22 full-time employees.


Vision (What we aim to achieve long-term)

To serve over 350,000 first responders by helping them perform their jobs more safely and efficiently so they can focus on their primary mission – helping the community and saving lives.

Mission (The purpose of our existence)

We provide the best customer service and we build functional solutions that are made for first responders, easy-to-use, and custom configured for each agency.

OUR STORY

PSTrax (Public Safety Tracking Systems) was founded by Scott Bergeron and Cliff Long in 2009. The idea was born shortly after Scott was approached by his daughter, Nicole, a Fire Medic in Colorado, with the idea to design a system for truck checks.

At that time, Fire-EMS agencies were still using paper to do their daily truck and equipment checks. Years later, most agencies are still using paper, or worse, software that’s clunky and ineffective, and actually slows down the crews.

Scott and Cliff decided that software alone doesn’t cut it. Agencies needed expert service combined with flexible software that could be spec’d to their unique requirements. Thus, PSTrax was born. The system was originally built for Blackhawk Fire Department in Colorado which is still a client to this day.

What started as a system for truck checks has evolved into the leading-system for checklists and inventory – consolidating checks for Vehicles, SCBA, PPE, Critical Assets, Stations, Inventory, and Narcotics – into a proven system that is easy to use and custom-configured for each department. Today we serve more than 750 Fire-EMS agencies across the United States, Canada and Australia.

OUR VALUES

1. We are passionate and committed to helping our customers.
2. We do the right thing and keep our word.
3. We push ourselves and strive for excellence.
4. We are fun and live well-balanced lives.
5. We achieve our goals as a team and help each other.
6. We exhibit professionalism and hold ourselves accountable.

Vehicles

Manage all your vehicle checks and inventories.

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Stations

Manage all your station and building checks.

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Supplies

Track all your EMS and station consumables.

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Assets

Manage all your high-dollar assets.

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SCBA

Manage all your SCBA equipment.

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PPE

Manage all your PPE gear.

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Controlled Substances

Track all of your controlled substance vials.

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